Hire, train and retain – advanced personnel management techniques (Proceedings) - Veterinary Healthcare
  • SEARCH:

ADVERTISEMENT

Hire, train and retain – advanced personnel management techniques (Proceedings)


CVC IN SAN DIEGO PROCEEDINGS


1) Learn How To Hire "10" Employees

a) Creating a resource pool of applicants

b) Understand the responsibilities and functions of all individuals employed in your practice

c) Initial Interview

i) Atmosphere

ii) Overall impression

iii) Match candidate to position – qualifications

iv) Job descriptions

d) Second interview

i) In-depth

ii) Interview report form

iii) Tour of Practice – observe responses

e) Job Try-out

i) Purpose

ii) Release form

2) Training Employees

a) How to recognize a potentially great staff

b) Job descriptions

c) Orienting new employees

i) Assign to training nurse or supervisor

ii) Ten recommendations for training new staff members

d) Develop a timetable

i) Receptionist training schedule

ii) Slowly expand a new employee's responsibilities

e) Employee performance evaluations

i) Employee incentive program

ii) Continuing education

3) Motivation

a) Understand why individuals work for us

b) Motivational theory

i) Common sense

ii) Positive reinforcement

iii) Negative reinforcement

iv) Your management style

(1) What is your leadership style?

c) Practice identity

i) Uniforms

ii) Nametags

iii) Hospital functions

iv) Staff meetings

(1) Attitudes to improve staff meetings

d) Is money a motivator?

e) Job enrichment

f) Introducing new projects

i) Identify who in the practice is best suited

ii) Initial meeting – review project

iii) Research project

iv) Second meeting – review research, incorporate employees' ideas, be open-minded

v) Start project – employee to manage

vi) Monitor new project

g) The little things in life count the most

i) Take an employee to lunch


ADVERTISEMENT

Source: CVC IN SAN DIEGO PROCEEDINGS,
Click here