1) Learn How To Hire "10" Employees
a) Creating a resource pool of applicants
b) Understand the responsibilities and functions of all individuals employed in your practice
c) Initial Interview
i)
Atmosphere
ii)
Overall impression
iii)
Match candidate to position – qualifications
iv)
Job descriptions
d) Second interview
i)
In-depth
ii)
Interview report form
iii)
Tour of Practice – observe responses
e) Job Try-out
i)
Purpose
ii)
Release form
2) Training Employees
a) How to recognize a potentially great staff
b) Job descriptions
c) Orienting new employees
i)
Assign to training nurse or supervisor
ii)
Ten recommendations for training new staff members
d) Develop a timetable
i)
Receptionist training schedule
ii)
Slowly expand a new employee's responsibilities
e) Employee performance evaluations
i)
Employee incentive program
ii)
Continuing education
3) Motivation
a) Understand why individuals work for us
b) Motivational theory
i)
Common sense
ii)
Positive reinforcement
iii)
Negative reinforcement
iv)
Your management style
(1) What is your leadership style?
c) Practice identity
i)
Uniforms
ii)
Nametags
iii)
Hospital functions
iv)
Staff meetings
(1) Attitudes to improve staff meetings
d) Is money a motivator?
e) Job enrichment
f) Introducing new projects
i)
Identify who in the practice is best suited
ii)
Initial meeting – review project
iii)
Research project
iv)
Second meeting – review research, incorporate employees' ideas, be open-minded
v)
Start project – employee to manage
vi)
Monitor new project
g) The little things in life count the most
i)
Take an employee to lunch
