Scheduling for efficiency (Proceedings) - Veterinary Healthcare
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Scheduling for efficiency (Proceedings)


CVC IN KANSAS CITY PROCEEDINGS

Hospital Schedule
1. Demographic study
2. Client Surveys
3. Surgery
4. Outpatient appointments


Daily locator
Team Scheduling Tips
1. Identify the demands and requests of your client base
2. Schedule the doctors accordingly
3. Schedule your team to adequately and appropriately support the doctors – this is also known as aligning your teams
4. Give deadlines for all team members to submit requested days off so that management has adequate time to prepare the team schedules. (See image)
5. Once you post the schedule, do so for 24 hours to allow the team to review for any errors, discrepancies, problems or concerns. Once the schedule has been proofed by everyone, distribute final copies.
6. Final copies should be final unless they seek management's prior approval for changes. Provide team specific guidelines when they have to call in or cannot work the posted schedule.
7. Consider using daily locators (See image)
8. Utilization of a staff scheduling software will assist you with monitoring overtime and provide a quick visual of your daily support

Team Utilization
1. Associates
2. Technicians
3. Receptionists


Team utilization

Time off form
Requested Days OFF Forms
  • Structures scheduling
  • Provides documentation
  • Holds team members accountable
  • Allows management to assess trends in requests
  • Enhances and organizes scheduling

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Source: CVC IN KANSAS CITY PROCEEDINGS,
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