Source: CVC IN KANSAS CITY PROCEEDINGS
 August 1, 2010
By:Philip Seibert, CVT
The phrase most often heard during a recent on-site consultations was "We're so short staffed." That had become the justification for the pace of work. After reviewing the schedule and the percentage of income spent on staff salaries and benefits, it was obvious that the hospital was not really short-staffed, but it is mis-staffed.
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Source: CVC IN KANSAS CITY PROCEEDINGS
August 1, 2010
By:Amanda L. Donnelly, DVM, MBA
Most veterinary practice leaders want to grow their practices and strive to implement marketing initiatives that will result in increased revenues for the practice. Unfortunately, the efforts by many veterinarians and managers fall short due to a lack of proper planning.
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Source: CVC IN KANSAS CITY PROCEEDINGS
August 1, 2010
By:Mark Opperman, CVPM
Effective Communication — Communication is an Underrated Art
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Source: CVC IN KANSAS CITY PROCEEDINGS
August 1, 2010
By:Philip Seibert, CVT
Since most OSHA inspections are the result of an employee (or former employee) complaint or a reported injury or illness, very often the inspection will focus on a specific area of concern within the workplace. Just as medical professionals specialize, the inspector's expertise in occupational health or general safety rules will also play a role in what portions of a hospital safety program are evaluated.
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Source: CVC IN KANSAS CITY PROCEEDINGS
August 1, 2010
By:Philip Seibert, CVT
For any practice, program or promotion to succeed, regardless of the objectives, the people who are responsible for carrying out the details of the program must be educated on what they are expected to do. That is the core definition of training - educating the force on what is expected of them.
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Source: CVC IN KANSAS CITY PROCEEDINGS
August 1, 2010
By:Philip Seibert, CVT
Since most OSHA inspections are the result of an employee (or former employee) complaint or a reported injury or illness, very often the inspection will focus on a specific area of concern within the workplace. Just as medical professionals specialize, the inspector's expertise in occupational health or general safety rules will also play a role in what portions of a hospital safety program are evaluated.
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Source: CVC IN KANSAS CITY PROCEEDINGS
August 1, 2010
By:Mark Opperman, CVPM
Marketing – What Does This Term Mean?
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Source: CVC IN KANSAS CITY PROCEEDINGS
August 1, 2010
By:Philip Seibert, CVT
We have all heard of the carrot or stick approach to horse training, or the 2 × 4 approach of getting a mule's attention before training. While these ideas are entrenched in our heritage, they are not generally used; rather, alternatives are sought that will serve the same purpose.
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