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| Give clients real recommendations
| Don't dump healthcare choices in clients' laps. You're the expert, so don't be afraid to tell them what's medically necessary. | | | Job search deductions
| | If you're on the hunt for a new job, don't forget about the tax deductions you may be eligible for. | | | 9 signs that it might be time for a change
| | If ... like Rodney Dangerfield, you get no respect ... your boss takes all the good clients ... or you're so busy you can't remember what your spouse looks like. | | | Marketing objectives
| | How can I tell if my marketing efforts are effective? What's the best way to measure the results? | | | Keep the doctors doctoring
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| Willow Creek Pet Center in Cottonwood Heights, Utah, delegated more to its technicians to help deliver the finest patient care and client service. The results: higher ACTS, fewer client complaints, and happier staff members. | | | Team training to provide closure
| | Peggy Killewald, LVT, business manager of Killewald Small Animal Hospital in Amherst, N.Y., knows personally what it's like to mourn the loss of a beloved pet in public. Before she and her husband, Dr. William Killewald, opened their practice in 1980, she was at another practice after her dog was euthanized. | | | Dress the part
| | If you want to be treated like a doctor, you need to dress like one. No, flip-flops aren't acceptable. | | | You need insurance, too
| | Every veterinarian should buy a professional liability policy. | | | Sunshine on a rainy day
| | Just like this doctor, you may find the letters, photos, and mementos you receive from clients provide a critical pick-me-up when the tough days seem to outweigh the joys of practice. | |  MORE ARTICLES
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