Organizational/middle management: Training your managerial support team (Proceedings)


Organizational/middle management: Training your managerial support team (Proceedings)

Aug 01, 2008

Primary Positions within a 50+ Employee Practice

  • Owner
  • Medical Director
  • Associate Veterinarians
  • Hospital Administrator
  • Practice Manager
  • Human Resources Manager
  • Office Manager
  • Bookkeeper
  • Department Heads or Team Leaders
  • Training Supervisor
  • OSHA Safety Officer
  • Inventory Manager
  • Receptionists
  • Technicians
  • Assistants
  • Kennel Attendants

Organizational Charts
Once you identify all of the positions within your practice, it is important to create an organizational chart. An organizational chart is the graphic representation of how authority and responsibility is distributed within your practice.

Here's a Soundproof Action Plan
1. Recruit (Internal vs. External)
2. Express expectations – Set them up for success
3. Establish Training Programs
4. Evaluation process
5. Provide Communication Training
6. The Do's and The Don't's
7. Supervisor/Department Head Meetings
8. Continuing Education

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